Refund policy

At Vikto Tablecloth, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.

RETURNS

We accept returns within 30 days of the delivery date.

To be eligible for a return:

• The item must be unused, unwashed, and in its original condition.
• The item must be returned in its original packaging.
• Proof of purchase or order confirmation is required.

NON-RETURNABLE ITEMS

The following items cannot be returned:

• Customized or personalized tablecloths
• Clearance or final sale items
• Gift cards
• Items damaged due to misuse, improper care, or normal wear and tear

RETURN PROCESS

To request a return, please contact us:

Email: viktotablecloth@tutamail.com
Phone: (407) 654-9849

Please provide your order number and reason for the return. Once approved, return instructions will be provided.

REFUNDS

After receiving and inspecting your returned item, we will notify you regarding the approval status of your refund.

If approved, refunds will be issued to the original payment method within 5–10 business days.

Original shipping charges are non-refundable unless the return is due to our error or a defective product.

DAMAGED OR INCORRECT ITEMS

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.

Please include:

• Order number
• Description of the issue
• Photos of the product and packaging

We will work quickly to provide a replacement or refund.

EXCHANGES

We only offer exchanges for defective or damaged items.

RETURN SHIPPING

Customers are responsible for return shipping costs unless:

• The item is defective
• The wrong item was shipped
• The product arrived damaged

CONTACT US

Vikto Tablecloth

Email: viktotablecloth@tutamail.com
Phone: (407) 654-9849